Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
Intermediate Public Information Officer – IPIO: This 3-day (24 hour) course is designed to increase PIO’s ability to be strategic communicators before, during, and after an emergency. Using a “Whole Community” approach, this course walks participants step-by-step on how to write strategic incident communication plans which enables PIOs to immediately set the narrative immediately after […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
Joint Information Center Concepts (JICC): This course will emphasize the design and function of a Joint Information Centers (JIC) and offers the course participants a hands-on experience on how to form an effective public information team to respond to crises. Course participants will be assigned positions in a JIC with real-time roleplay experience in workshop […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
Artificial intelligence is rapidly changing the way public sector organizations operate, communicate, and respond to crises. It is also creating new threats capable of damaging public trust, disrupting operations, influencing public perception, and challenging leadership decision-making at unprecedented speed. Deepfakes. Voice cloning. Synthetic media. AI-generated misinformation. Impersonation attacks. These are no longer emerging concerns. They […]
You are invited to attend a series of virtual workshops designed to strengthen multi agency preparedness for radiological and nuclear emergencies. Sessions will focus on operational coordination, responder safety, and effective strategic communication. Registration requires free account creation on the NIPC Events Learning Management System. This live, instructor-led session analyzes real-world radiological accidents and incidents […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The FBI-LEEDA Media and Public Relations (MPR) course is a 4 ½-day intense curriculum developed to assist law enforcement in communication with not only the media, but the communities they serve. The course is suitable for chiefs and commanders who may deal with the media on a regular or ad hoc basis and full-time/part-time Public […]
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
About The Course Social media, when utilized effectively, can serve as a vital tool for public safety and government agencies to engage with their communities, recruit new employees, communicate during emergencies, and disseminate important updates. In this course, you will explore advanced techniques, tips, and resources to create polished, captivating, and professional content. By the […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
When your community is scared, angry, or confused, you’re the person reporters and residents look to for the communications that will help them feel safe and assured. Everything rides on how you communicate. The Crisis Ready Autumn Intensive is built for the moment right before you speak: how to regulate yourself the second stress floods […]
A two-day workshop that builds essential PIO skills from foundational practice through advanced strategy — every lesson grounded in the experience of a nationally followed homicide investigation.
Course Description In this course, participants will learn how to use available resources and techniques to distinguish people with access and functional needs within their communities, analyze their specific needs, develop trust relationships, and create effective communication strategies. Participants will learn practical techniques for developing messages and delivering them to increase their effectiveness when collaborating […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
The National Response Framework (NRF) and the National Incident Management System (NIMS) devote significant attention to the importance of emergency public information. Public Information Officers are key members of the ICS and EOC organizations, and work closely with officials who are part of Multiagency Coordination Groups. PIOs advise the Incident Commander, Unified Command, and EOC […]
Step into a higher level of leadership and communication by joining the Master Public Information Officer Cohort. This program is designed for experienced professionals ready to move beyond delivering information to shaping strategy, building trust, and leading with confidence when it matters most. Through a dynamic, multi-disciplinary learning environment, you’ll strengthen your ability to navigate […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course focuses on the importance of developing and operating as a functional U.S. Fire Administration (USFA) Type 3 All-Hazards Incident Management Team (AHIMT). This course meets the needs of the National Incident Management System (NIMS) and the National Response Framework (NRF). This course will assist individual responders to perform as viable team members by: […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
Adapted from FEMA’s IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the rural first responder/public information officer. Participants learn how to give print/electronic media interviews, write news releases, provide information at the scene, and how they fit […]
The Center for Public Safety Leadership is hosting a three-day workshop focused on media relations and social media. Facilitators include Sarah Boyd with the Clay County Sheriff’s Office, Captain Jake Becchina with the Kansas City, Missouri Police Department, and Eric Blevins, Senior Assistant City Attorney for Overland Park. Topics will include media relations, release of […]
This course is produced with the partnership with the National Weather Service (NWS). In order to reduce deaths, injuries, and property loss, Emergency Managers must work closely with the NWS and news media to provide effectiveness.
You are invited to attend a series of virtual workshops designed to strengthen multi agency preparedness for radiological and nuclear emergencies. Sessions will focus on operational coordination, responder safety, and effective strategic communication. Registration requires free account creation on the NIPC Events Learning Management System. This live, instructor-led session analyzes real-world radiological accidents and incidents […]
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when […]
Networking: 11:30 Lunch program: noon – 1:00 pm. Horace Mann headquarters, Springfield IL Lunch will be included, please share any dietary restrictions on the sign up form. Join the Mid-Illinois Communications Association for a conversation on the future of local news. Stacy Reed, chief program officer at the Community Foundation for the Land of Lincoln […]
You are invited to attend a series of virtual workshops designed to strengthen multi agency preparedness for radiological and nuclear emergencies. Sessions will focus on operational coordination, responder safety, and effective strategic communication. Registration requires free account creation on the NIPC Events Learning Management System. This live, instructor-led session examines three radiation case studies involving […]
The FBI-LEEDA Media and Public Relations (MPR) course is a 4 ½-day intense curriculum developed to assist law enforcement in communication with not only the media, but the communities they serve. The course is suitable for chiefs and commanders who may deal with the media on a regular or ad hoc basis and full-time/part-time Public […]
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Public Information Officer (PIO) course is designed for public safety personnel responsible for managing, disseminating, and overseeing information on behalf of their departments or organizations. Open to potential, newly assigned, and experienced PIOs—as well as administrative executives involved in public communication—the program equips participants with the essential skills and “tools of the trade” needed […]
Who should Attend: Public Safety Leaders who may have to interact with the media. Course Goals: This course is designed to equip public safety leaders with the essential skills and strategies to excel as a Public Information Officer (PIO) in both routine and crisis environments. Participants will learn how to effectively manage media relations, control […]
This course focuses on the importance of developing and operating as a functional U.S. Fire Administration (USFA) Type 3 All-Hazards Incident Management Team (AHIMT). This course meets the needs of the National Incident Management System (NIMS) and the National Response Framework (NRF). This course will assist individual responders to perform as viable team members by: […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
This introductory course provides a foundational understanding of how clear, accurate, and timely communication supports effective emergency response. Participants will explore key principles of emergency messaging, examine real-world examples, and gain insight into how communication impacts public trust and outcomes. The course also introduces core concepts related to audience analysis, message development, and delivery strategies […]
For public information officers, the ability to communicate clearly, quickly and with credibility during a critical incident is essential. Whether facing an active shooter, a large fire, severe weather or another high-impact event, your agency’s response will be measured not only by operational success but also by how well you inform the media and your […]
Government communicators are expected to do more with less: smaller budgets, leaner teams, and audiences that are harder to reach. This half-day virtual workshop is designed to help you reach further, spend smarter and communicate better. Your ticket to the workshop unlocks what you need to know to create impactful podcasts, produce award-winning videos and […]
The CAPIO | SCAN STAR Awards recognize excellence in government video programming in 56 categories. Winners will be announced at the STAR Awards Luncheon + Compact Symposium aboard the iconic Queen Mary in Long Beach on October 1, 2026 Compact Symposium Tentative Schedule: 9 – 11:30 a.m. – Education / Training 11:30 a.m. – 1:30 […]