The FBI-LEEDA Media and Public Relations (MPR) course is a 4 ½-day intense curriculum developed to assist law enforcement in communication with not only the media, but the communities they serve. The course is suitable for chiefs and commanders who may deal with the media on a regular or ad hoc basis and full-time/part-time Public […]
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Public Information Officer (PIO) course is designed for public safety personnel responsible for managing, disseminating, and overseeing information on behalf of their departments or organizations. Open to potential, newly assigned, and experienced PIOs—as well as administrative executives involved in public communication—the program equips participants with the essential skills and “tools of the trade” needed […]
Who should Attend: Public Safety Leaders who may have to interact with the media. Course Goals: This course is designed to equip public safety leaders with the essential skills and strategies to excel as a Public Information Officer (PIO) in both routine and crisis environments. Participants will learn how to effectively manage media relations, control […]
This course focuses on the importance of developing and operating as a functional U.S. Fire Administration (USFA) Type 3 All-Hazards Incident Management Team (AHIMT). This course meets the needs of the National Incident Management System (NIMS) and the National Response Framework (NRF). This course will assist individual responders to perform as viable team members by: […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
This introductory course provides a foundational understanding of how clear, accurate, and timely communication supports effective emergency response. Participants will explore key principles of emergency messaging, examine real-world examples, and gain insight into how communication impacts public trust and outcomes. The course also introduces core concepts related to audience analysis, message development, and delivery strategies […]
For public information officers, the ability to communicate clearly, quickly and with credibility during a critical incident is essential. Whether facing an active shooter, a large fire, severe weather or another high-impact event, your agency’s response will be measured not only by operational success but also by how well you inform the media and your […]
Government communicators are expected to do more with less: smaller budgets, leaner teams, and audiences that are harder to reach. This half-day virtual workshop is designed to help you reach further, spend smarter and communicate better. Your ticket to the workshop unlocks what you need to know to create impactful podcasts, produce award-winning videos and […]
The CAPIO | SCAN STAR Awards recognize excellence in government video programming in 56 categories. Winners will be announced at the STAR Awards Luncheon + Compact Symposium aboard the iconic Queen Mary in Long Beach on October 1, 2026 Compact Symposium Tentative Schedule: 9 – 11:30 a.m. – Education / Training 11:30 a.m. – 1:30 […]
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
Law enforcement is under an intense amount of scrutiny for a wide range of policing practices. The modern Public Information Officer is at the crossroads to ensure organizational messaging resonates with the public and demonstrates the value and nobility that police agencies provide to their respective communities. Attendees will receive expert instruction in core competency […]
This course focuses on the importance of developing and operating as a functional U.S. Fire Administration (USFA) Type 3 All-Hazards Incident Management Team (AHIMT). This course meets the needs of the National Incident Management System (NIMS) and the National Response Framework (NRF). This course will assist individual responders to perform as viable team members by: […]
This performance-level web-based course is designed for individuals in the public and private sectors who are responsible for gathering and disseminating disaster-related information and who would like to increase their knowledge and understanding about social media and its uses during crisis communication to support organizational preparedness, response and recovery efforts.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Sport and Special Event Public Information and Emergency Notification course brings planners, operators, public information professionals, government, public safety, and marketing professionals together in an effort to prepare and/or enhance venue and event communication programs. The course prescribes best practices to common communication pitfalls and provides flexible and scalable solutions to a wide-range of […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
The better a community communicates, the more prepared and equipped that community will be to respond to a hazard event. Bi-directional communication sharing of disaster information facilitates improved disaster response execution. Using the widest possible range of communication tools (e.g., omnichannel communication) helps ensure redundant communication capability, high information fidelity for decision-makers, and contributes to […]
This course is a 16-hour training which will provide participants an opportunity to apply advanced public interview/information skills. Focusing on the PIO interview and public speaking capabilities, participants will experience on-camera presentations, radio broadcasts, newsprint, periodicals, and social media communications using current best practices in the industry.
In this two-part class, John Guilfoil takes public health directors and communicators through an experiential journey that is tailor-made for the extreme demands and ever-evolving world of public health. Since the COVID-19 pandemic, municipal governments have been called upon to deliver timely, confident advice and guidelines amid rapidly-changing circumstances and an evolving range of powerful […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
As a public official that is involved in Emergency Management, the ability to communicate effectively and quickly is essential. Creating an EOC provides the framework of a communication network during an emergency, a major crisis, weather event, power outages, active shooter, or any other event that may significantly impact your community. This 4.5-hour course will […]
This performance-level web-based course is designed for individuals in the public and private sectors who are responsible for gathering and disseminating disaster-related information and who would like to increase their knowledge and understanding about social media and its uses during crisis communication to support organizational preparedness, response and recovery efforts.
Crisis Communications Boot Camp Austin 2 We’re back in Texas. After five years, the Crisis Communications Boot Camp Austin 2 returns — part of a global training series delivered in over 40 cities, trusted by senior communicators worldwide. Why Communicators Attend Because when a crisis hits, you don’t get time to think. You are expected […]
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST).
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The National Response Framework (NRF) and the National Incident Management System (NIMS) devote significant attention to the importance of emergency public information. Public Information Officers are key members of the ICS and EOC organizations, and work closely with officials who are part of Multiagency Coordination Groups. PIOs advise the Incident Commander, Unified Command, and EOC […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
The Sport and Special Event Public Information and Emergency Notification course brings planners, operators, public information professionals, government, public safety, and marketing professionals together in an effort to prepare and/or enhance venue and event communication programs. The course prescribes best practices to common communication pitfalls and provides flexible and scalable solutions to a wide-range of […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
Adapted from FEMA’s IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the rural first responder/public information officer. Participants learn how to give print/electronic media interviews, write news releases, provide information at the scene, and how they fit […]
The Sport and Special Event Public Information and Emergency Notification course brings planners, operators, public information professionals, government, public safety, and marketing professionals together in an effort to prepare and/or enhance venue and event communication programs. The course prescribes best practices to common communication pitfalls and provides flexible and scalable solutions to a wide-range of […]
The FBI-LEEDA Media and Public Relations (MPR) course is a 4 ½-day intense curriculum developed to assist law enforcement in communication with not only the media, but the communities they serve. The course is suitable for chiefs and commanders who may deal with the media on a regular or ad hoc basis and full-time/part-time Public […]
The FBI-LEEDA Media and Public Relations (MPR) course is a 4 ½-day intense curriculum developed to assist law enforcement in communication with not only the media, but the communities they serve. The course is suitable for chiefs and commanders who may deal with the media on a regular or ad hoc basis and full-time/part-time Public […]
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST).
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
Joint Information Center Concepts (JICC): This course will emphasize the design and function of a Joint Information Centers (JIC) and offers the course participants a hands-on experience on how to form an effective public information team to respond to crises. Course participants will be assigned positions in a JIC with real-time roleplay experience in workshop […]