To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that […]
Joint Information Center Concepts (JICC): This course will emphasize the design and function of a Joint Information Centers (JIC) and offers the course participants a hands-on experience on how to […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour […]
Artificial intelligence is rapidly changing the way public sector organizations operate, communicate, and respond to crises. It is also creating new threats capable of damaging public trust, disrupting operations, influencing […]