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To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course is based on NFPA 1030: Standard for Professional Qualifications for Fire Prevention Program Positions, Chapter 12, Public Information Officer, 2024 Edition. This course is designed for individuals seeking the knowledge and skills to conduct media interviews, prepare news releases, and media advisories.
AI-Ready, Not AI-Replaced: Keeping Your Voice While Working Smarter Government communications teams are often stretched thin, and there is a growing trend of using AI as a solution. However, much of the advice overlooks the most important aspect: your voice. This session will demonstrate how to prepare your team to effectively use AI without losing […]
This workshop is specifically designed to meet the unique needs of school administrators who wish they knew more about special education and related disability laws. With an increasingly diverse and high needs student population attending our schools, this course will assist administrators in becoming current in the areas of special education and 504 accommodation. Topics […]
Course Description In this course, participants will learn how to use available resources and techniques to distinguish people with access and functional needs within their communities, analyze their specific needs, develop trust relationships, and create effective communication strategies. Participants will learn practical techniques for developing messages and delivering them to increase their effectiveness when collaborating […]
Being able to lead others – to motivate them to commit their energies and expertise to achieving the shared mission and goals of the emergency management system – is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your leadership and influence skills. […]
The class is taught by Therese Apel, an award-winning journalist with years of experience covering law enforcement and public safety. The course focuses on working effectively with the media, communicating during critical incidents, handling interviews, social media, and representing your department professionally. It’s a great opportunity to learn valuable communication skills that can benefit both […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
You are invited to attend a series of virtual workshops designed to strengthen multi agency preparedness for radiological and nuclear emergencies. Sessions will focus on operational coordination, responder safety, and effective strategic communication. Registration requires free account creation on the NIPC Events Learning Management System. This live, instructor-led session covers rapid communication planning, objective setting, […]
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST).
Government communicators are often expected to manage fast-moving public information across multiple social media accounts, departments, and audiences during a crisis. This webinar will share practical tools teams can adapt, including a response guide, crisis planning grid, escalation trigger questions, and short crisis brief format. Attendees will learn how to sort issues, clarify when to […]