Note: Event details are provided for informational purposes only and are subject to change. Please verify dates, pricing, and registration details with the event organizer.
Are you crisis ready? A crisis can hit any organisation at any time. The difference between those that navigate it successfully and those that struggle often comes down to preparation. I’m delighted to be running Crisis Communication 101 on Tuesday 11 August 2026 (9.30am–12.30pm BST) — a practical half-day training session designed for anyone with […]
AI-Ready, Not AI-Replaced: Keeping Your Voice While Working Smarter Government communications teams are often stretched thin, and there is a growing trend of using AI as a solution. However, much of the advice overlooks the most important aspect: your voice. This session will demonstrate how to prepare your team to effectively use AI without losing […]
Government communicators are often expected to manage fast-moving public information across multiple social media accounts, departments, and audiences during a crisis. This webinar will share practical tools teams can adapt, including a response guide, crisis planning grid, escalation trigger questions, and short crisis brief format. Attendees will learn how to sort issues, clarify when to […]
For four years running, one challenge has topped the list when local government leaders are asked what keeps them up at night: a breakdown of trust. It’s not just a feeling. Recent research backs it up, and it also points to exactly what moves the needle. In this webinar, Liz Steward will share findings from […]
When: Nov 19, 2026 from 10:00 AM to 11:00 AM (PT) Presenters: CAPIO and CSDA Every special district has a story to tell—about the essential services you provide, the people you serve, and the value you deliver to your community. Effectively sharing that story builds trust with the public, strengthens relationships with the media, and […]