When your community is scared, angry, or confused, you’re the person reporters and residents look to for the communications that will help them feel safe and assured. Everything rides on […]
A two-day workshop that builds essential PIO skills from foundational practice through advanced strategy — every lesson grounded in the experience of a nationally followed homicide investigation.
Course Description In this course, participants will learn how to use available resources and techniques to distinguish people with access and functional needs within their communities, analyze their specific needs, […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to […]
Step into a higher level of leadership and communication by joining the Master Public Information Officer Cohort. This program is designed for experienced professionals ready to move beyond delivering information […]
This course focuses on the importance of developing and operating as a functional U.S. Fire Administration (USFA) Type 3 All-Hazards Incident Management Team (AHIMT). This course meets the needs of […]
The National Response Framework (NRF) and the National Incident Management System (NIMS) devote significant attention to the importance of emergency public information. Public Information Officers are key members of the […]
Adapted from FEMA’s IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that […]