Wednesday, November 18 at 2pm EST

Every agenda packet, budget, permit form and annual report on your website is part of your ADA Title II accessibility obligation.

For most teams, that’s thousands of PDFs nobody has counted, uploaded by departments the communications team doesn’t control. Governments serving 50,000 or more people have until April 26, 2027, and smaller governments and special districts have until April 26, 2028. Either way, the backlog won’t clear itself.

Join Sarah Loyd, Head of Product Success and Evangelism at CivAll, for a practical session on what the rule requires of your documents. You’ll get a triage plan your team can start this week, whatever tools you use, plus a first look at how CivAll Accessible Documents finds, fixes and publishes accessible versions of the documents already on your site.

What We’ll Cover

– The Deadlines and What’s in Scope: What the ADA Title II rule requires for web content and mobile apps under WCAG 2.1 AA, why the compliance dates moved while the obligation didn’t, and which documents are covered, including the exceptions for older and archived files.
– Why Document Remediation Stalls: The real obstacles small teams face, from not knowing how many PDFs are online to documents that come from other departments and vendors, and why fixing files by hand is slow, specialist work that never ends.
– A Triage Plan That Works With Any Tool: A five-step approach to inventory, sort, prioritize, fix the source and keep a record, so your team can make measurable progress before the deadline. Every attendee will receive a document triage checklist to take back to their team.
– A First Look at CivAll Accessible Documents: See how it crawls your site on a schedule, converts documents in bulk into accessible web versions and tagged PDFs, supports staff review and sign-off, and publishes with a single script tag while keeping your existing links. We’ll also walk through what residents see, including reading options, read aloud, translation, Ask and help requests.
– Live Q&A: Get direct answers to your team’s specific document accessibility questions.

Who Should Attend

– Local Government Communications Leaders & PIOs
– Web Managers & Digital Content Specialists
– ADA Coordinators & Accessibility Leads
– City, County & Special District IT Leaders
– Clerks & Department Staff Who Publish Documents Online

Whether you’re just starting to count your PDFs or already deep into remediation, you’ll leave with a plan your team can put to work right away. Can’t make it live? Register anyway and we’ll send you the recording.