Proper social media utilization has proven to be a highly effective tool for first responder agencies when it comes to communicating and engaging directly with the community members you serve. Taught by Duxbury MA Fire Chief Rob Reardon, this course will provide you with the framework for how to build a successful social media program, teach you how to properly brand your department, and introduce ways to grow your social media audience.

How Social Media Can be Effective for Your Department
How to Develop the Framework for a Successful Social Media Program
How to Build Your Brand and Grow Your Audience
The Importance of Engaging with Your Audience​

Who is the course for?
Social media managers for first responder agencies, department administrators seeking to start using social media, any first responder who would like a better understanding about the importance of social media, any first responders who are looking to learn more about social media best practices.