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The Texas Public Information Officer Course will provide initial information for those individuals who are employed or appointed by a state agency or local government entity and whose duties include communicating with the public during a disaster regarding the importance of early communication and coordination of crisis information.
For four years running, one challenge has topped the list when local government leaders are asked what keeps them up at night: a breakdown of trust. It’s not just a feeling. Recent research backs it up, and it also points to exactly what moves the needle. In this webinar, Liz Steward will share findings from […]
This performance-level web-based course is designed for individuals in the public and private sectors who are responsible for gathering and disseminating disaster-related information and who would like to increase their knowledge and understanding about social media and its uses during crisis communication to support organizational preparedness, response and recovery efforts.
Adapted from FEMAÕs IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the rural first responder/public information officer. Participants learn how to give print/electronic media interviews, write news releases, provide information at the scene, and how they fit […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST).
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
Join us for an online event! Wednesday, August 26, 2026 at 2:00 PM ET A Practical Guide to Stretching Capacity and Preventing Burnout in Local Government Communications Local government comms teams are being asked to do more with fewer resources than ever: smaller headcounts, more channels, and higher resident expectations for real-time responsiveness. But when […]
No speaker, no slides. Just the group, on a call together, talking through what’s on our plates as consultants. The theme: Q4 Reset. Whatever summer was for you — slow, packed, scattered, restorative — September is when the inbox starts moving again, and the question becomes what you want the rest of your year to […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.