Note: Event details are provided for informational purposes only and are subject to change. Please verify dates, pricing, and registration details with the event organizer.
The Resiliency Institute is excited to host a virtual Resiliency Academy in July 2026. This interactive training workshop focuses on all-hazards preparedness tailored to the private sector. Our team of experts will equip you with the essential building blocks to create a best-in-class crisis management program. After finishing the Academy, you will be awarded a […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course is based on NFPA 1030: Standard for Professional Qualifications for Fire Prevention Program Positions, Chapter 12, Public Information Officer, 2024 Edition. This course is designed for individuals seeking the knowledge and skills to conduct media interviews, prepare news releases, and media advisories. Cost: $220 In-State / $400 Out-Of-State Prerequisites: 18 years of age; High school diploma/GED Required Resources: […]
A practical one-hour TOC Briefing webinar for public safety professionals, government leaders, PIOs, executives, communications staff, and spokespersons to improve confidence, delivery, and effectiveness during on-camera interviews. Covers preparing for media interviews, staying on message, body language and delivery, bridging techniques, avoiding common mistakes, communicating during crises, and tips for camera setup, lighting, audio, framing, […]
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when […]
This performance-level web-based course is designed for individuals in the public and private sectors who are responsible for gathering and disseminating disaster-related information and who would like to increase their knowledge and understanding about social media and its uses during crisis communication to support organizational preparedness, response and recovery efforts.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST). The course will supplement and build […]
Create compelling media content that stands out from the pack. Principal editor and trainer, Julie Shannon, will teach you to draft clear professional media releases that get the pickup they deserve. This course uses real examples from the government, corporate, and not-for-profit sectors. This in-depth session with plenty of opportunities to ask questions and receive […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.