Note: Event details are provided for informational purposes only and are subject to change. Please verify dates, pricing, and registration details with the event organizer.
This course is designed to provide students with the essential skills necessary to be successful as a Public Information Officer. Participants will spend 24 hours exploring topics related to the PIO role. Topics include: PIO role, policy and procedures, media engagement, crisis communication, crisis strategy, and managing local and national media stories. The classroom will […]
CAPIO Power Lunch Webinar! Join us for a session on Ethical PR in a High-Pressure Environment on February 17 at 11 a.m. with Mary Ann Pearson, Ed.D., APR, Communication Consultant and Professor at Dr. Paul and Annie Kienel Leadership Institute at California Baptist University. The webinar will explore how public-sector communicators can navigate today’s complex […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
For EMEAA Members – learn about membership here. Black History Month is both celebration and accountability—remembering the doors that opened, recognizing how access shaped real lives, and committing to protect pathways forward so progress isn’t fragile. LaNile Ra Dalcour is a seasoned public speaker and coach who is on a mission to inspire greatness and […]
Upcoming Webinar: Developing a Communications Plan to Support Leadership – Sponsored by Granicus Wednesday, February 18, 2026 | 1:00-2:00 PM ET Meet your Speaker: Judy Pal Former Asst. Commissioner NYPD, CEO 10-8 Communications LLC Judy Pal is an executive strategic communications advisor with more than 40 years of experience helping governments plan, lead, and communicate […]
This performance-level web-based course is designed for individuals in the public and private sectors who are responsible for gathering and disseminating disaster-related information and who would like to increase their knowledge and understanding about social media and its uses during crisis communication to support organizational preparedness, response and recovery efforts.
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
This eight-hour performance-level course is designed to provide participants with knowledge and skills using social media tools to engage individuals and volunteer organizations for assistance during an emergency. Participants will learn about social media engagement techniques, individual and organizational roles in crisis communication, and Virtual Operations Support Teams (VOST).
This course is designed for a Public Information Officer (PIO) assigned to an incident as a member of an All-Hazards Incident Management Team (AHIMT) and local IMTs, as well as for the PIO assigned to an incident as an Assistant PIO in a variety of capacities.
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
Adapted from FEMAÕs IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the rural first responder/public information officer. Participants learn how to give print/electronic media interviews, write news releases, provide information at the scene, and how they fit […]
Adapted from FEMA’s IG-290 curriculum, this 8-hour course provides rural first responders with skills needed to communicate with the public through the media. Examines roles of the media and the rural first responder/public information officer. Participants learn how to give print/electronic media interviews, write news releases, provide information at the scene, and how they fit […]
