Note: Event details are provided for informational purposes only and are subject to change. Please verify dates, pricing, and registration details with the event organizer.
Join us for an online event! Wednesday, August 26, 2026 at 2:00 PM ET A Practical Guide to Stretching Capacity and Preventing Burnout in Local Government Communications Local government comms teams are being asked to do more with fewer resources than ever: smaller headcounts, more channels, and higher resident expectations for real-time responsiveness. But when […]
No speaker, no slides. Just the group, on a call together, talking through what’s on our plates as consultants. The theme: Q4 Reset. Whatever summer was for you — slow, packed, scattered, restorative — September is when the inbox starts moving again, and the question becomes what you want the rest of your year to […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
Building off of the FBI-LEEDA Media & Public Relations course, the Master Public Information Officer course moves the participant from the tactical to the strategic level of media and brand management. Participants will spend 4 ½ days exploring; the business model of media engagement, take a deeper dive into cultivating a brand image through internal […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
To equip participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.
Intermediate Public Information Officer – IPIO: This 3-day (24 hour) course is designed to increase PIO’s ability to be strategic communicators before, during, and after an emergency. Using a “Whole Community” approach, this course walks participants step-by-step on how to write strategic incident communication plans which enables PIOs to immediately set the narrative immediately after […]
This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and Public Information Officers (PIO) are prepared to communicate with the public through traditional and social media. This course focuses on […]
This seminar uses one of three case studies to examine the dynamics leadership, planning and communications during a crisis from the perspective of an elected or community leaders. This four-hour seminar explores recent case studies to frame the discussion regarding methods to overcome challenges in planning and responding to a large-scale incident. The seminar’s outcome […]
Artificial intelligence is rapidly changing the way public sector organizations operate, communicate, and respond to crises. It is also creating new threats capable of damaging public trust, disrupting operations, influencing public perception, and challenging leadership decision-making at unprecedented speed. Deepfakes. Voice cloning. Synthetic media. AI-generated misinformation. Impersonation attacks. These are no longer emerging concerns. They […]
The Federal Emergency Management Agency (FEMA) is pleased to announce a Community of Practice webinar, “Reaching a Broader Audience: Updates and Effective Message Design in WEAs” will be hosted on September 9th, 2026. This webinar continues the peer-to-peer learning, social science insights, and technical discussions initiated through the When Minutes Matter Technical Assistance Workshops. This […]