The Public Information Officer (PIO) course is designed for public safety personnel responsible for managing, disseminating, and overseeing information on behalf of their departments or organizations. Open to potential, newly assigned, and experienced PIOs—as well as administrative executives involved in public communication—the program equips participants with the essential skills and “tools of the trade” needed to handle both routine operations and community crises effectively. Through interactive, hands-on exercises, participants learn to write media releases, conduct interviews and on-camera briefings, and engage with social media and other communication platforms. The course emphasizes situational awareness, public relations strategies, and evaluation of public information campaigns, preparing attendees to serve as confident, credible, and effective voices for their agencies in any circumstance. (****Course mandated to meet requirements of SB33; the Uvalde Strong Act.)