FEMA E/L0388 Advanced Public Information Officer
2026-04-13 00:00 - 2026-04-17 23:59 (America/New_York) | Wake County (NC) 911 Center, 2320 Westinghouse Boulevard, Raleigh, NC, 27604, United States
The National Response Framework (NRF) and the National Incident Management System (NIMS) devote significant attention to the importance of emergency public information. Public Information Officers are key members of the ICS and EOC organizations, and work closely with officials who are part of Multiagency Coordination Groups. PIOs advise the Incident Commander, Unified Command, and EOC director on public information relating to incident management.
With public information included as a function within NIMS and within ICS, it is critical to address and provide training for this important element of Emergency Management.
The National Disaster & Emergency Management University (NDEMU) Public Information Officer (PIO) training curriculum includes courses delivered at the awareness, basic, advanced and master levels. The basic level course was developed by NDEMU and is managed by NDEMU or state emergency management trainers who teach basic skills and techniques for use during small, localized, single-agency responses; preparedness campaigns; and escalating localized responses.
The advanced level course teaches participants additional skills for use during escalating incidents, including strategic communications and incident action planning as it relates to Joint Information Center (JIC) operations.
